What it’s best to know:

– Highmark Well being introduced a partnership with Epic and Google Cloud to revolutionize payer-provider collaboration and personalize the affected person expertise.

– The strategic integration leverages Epic's Payer Platform and Google Cloud's knowledge analytics capabilities to assist each well being insurers and healthcare suppliers.

Breaking communication limitations

Highmark Well being makes use of Epic's Payer Platform, which promotes collaboration between payers and suppliers. By connecting to Google Cloud's knowledge analytics instruments (BigQuery and Healthcare Knowledge Engine), worthwhile insights can now be shared successfully:

– Actionable insights for sufferers: Highmark members obtain customized steering all through their healthcare journey via built-in digital channels such because the My Highmark member portal.

– Improved scientific show: Physicians utilizing Epic acquire a extra complete view of their sufferers' well being via insights supplied by the payer. This contains medical historical past, protection particulars, and potential gaps in care.

– Decrease out-of-pocket prices: Correct insurance coverage data permits suppliers to pick high-quality, lined providers, minimizing sudden payments for sufferers.

Streamline administrative duties

Automated data alternate via the Epic platform facilitates smoother workflows:

– Quicker healthcare permits: Automated processes pace up the approval of providers, lowering wait instances for sufferers.

– Improved healthcare administration: Figuring out gaps in care allows proactive intervention, probably main to raised well being outcomes.

– Environment friendly communication: Automated notifications streamline communications between healthcare methods and Highmark concerning affected person occasions (e.g., emergency room visits, admissions and discharges). This eliminates time-consuming strategies comparable to phone calls and faxes.

“Epic's Payer Platform is a strong useful resource that permits payers and suppliers to collaborate extra successfully. By pairing this useful resource with Google Cloud expertise, Highmark Well being has the chance to alter the paradigm,” mentioned Tony Farah, MD, govt vp, chief medical and Scientific Transformation Officer, Highmark Well being. “It’s one other step ahead in attaining higher experiences for each customers and physicians, whereas bettering well being outcomes and lowering healthcare prices.”