Infinitus secures $51.5 million to advance AI-powered cellphone automation in healthcare
What you should know:
– Infinitus Methods, Inc., a pioneer in AI-powered cellphone automation for healthcare, has secured $51.5 million in Sequence C funding led by Andreessen Horowitz, with participation from Memorial Hermann Well being System and current traders Kleiner Perkins , Coatue and GV (Google corporations).
– The newest spherical brings the corporate's complete funding to greater than $102 million, amplifying the corporate's mission to revolutionize healthcare and enhance the affected person expertise.
Addressing healthcare inefficiencies
Healthcare organizations face growing challenges on account of inefficient back-office operations, resulting in delays in affected person care and contributing to employees burnout. Infinitus addresses this drawback by automating handbook cellphone calls, probably the most time-consuming duties in healthcare.
Infinite's AI strategy
Infinitus stands out for its sturdy AI safeguards and safeguards, which guarantee moral, authorized and technically sound AI implementation. The corporate's AI brokers can deal with complicated and prolonged cellphone calls with excessive accuracy and ship dependable knowledge and insights for healthcare organizations.
Not like general-purpose AI fashions, Infinitus makes use of a coordination layer to restrict conversations to permitted matters, forestall hallucinations, and guarantee correct data trade.
Introducing FastTrack: an AI co-pilot for healthcare
Infinitus can be launching FastTrack, an AI-powered resolution designed to streamline interactions with payers. FastTrack bypasses annoying IVR programs and wait occasions, considerably lowering administrative turnaround time and bettering affected person assist.
Key options of FastTrack embrace:
- Automated navigation: Navigate complicated IVR programs and wait on maintain on behalf of name middle personnel.
- Payer data: Makes use of a complete information graph of payer data collected from thousands and thousands of calls.
- Streamlined workflows: Automates duties akin to claims processing, prior authorizations, and profit verifications.
- Improved effectivity: Reduces time spent on handbook duties and improves productiveness.
Broaden entry and affect
This financing will allow Infinitus to:
- Speed up progress: Broaden its attain and affect within the healthcare sector.
- Improve AI capabilities: Additional develop its AI-powered options and increase into new areas of healthcare.
- Enhance affected person care: Allow healthcare organizations to ship extra environment friendly and patient-centered care.
“We now have an amazing alternative to remodel the way in which the healthcare ecosystem exchanges administrative knowledge,” mentioned Ankit Jain, CEO and co-founder of Infinitus. “We’re grateful for the assist of our new and current traders as this funding will allow us to additional scale our affect, proceed to innovate and ship options that meaningfully enhance the expertise of sufferers with continual circumstances.”