Psychological Well being's Unfinished Digital Revolution – The Healthcare Weblog
By TREVOR VAN MIERLO
In 2021, digital psychological well being and substance use dysfunction startups attracted a report $5.1 billion in funding. Regardless of the surge, the promise of scalable, transformative digital healthcare platforms stays unfulfilled.
After the robust enhance, investments fell. In contrast to different industries which have been revolutionized by digital-first options, digital well being struggles with fashions that don't contemplate value, complexity and entry.
What we’re left with in 2025 is a smorgasbord of options clamoring to connect themselves to conventional incumbents (well being insurers, digital well being data, hospital methods). These incumbents have achieved scale, however not the type of scale digital well being must thrive.
Established corporations go deep, startups go large
The established scale is infrastructure heavy, sluggish and linearand focuses on deep integration inside their established markets.
Startups, alternatively, try for it technology-driven, exponential and international scale, utilizing digital platforms to rapidly serve thousands and thousands of customers. Whereas startups have the velocity benefit, reaching scale similar to established corporations requires win-win partnerships and basic shifts away from established enterprise fashions.
The funding market sees the large alternative: an enormous, rising international buyer base proactively asking for assist as social stigma diminishes. And as time goes on, this buyer base grows exponentially as know-how turns into ubiquitous.
What buyers see is unmet demand for psychological well being and substance use remedies, and a historic alternative for digital well being to step up and ship options which might be scalable, accessible and reasonably priced.
Nonetheless, the supply mechanism for these populations, whereas digital, is obscured via the blurred lens of established buying energy. We can not transcend the scale of the incumbents, their attain and their relationship with sufferers. On this frequent view, the incumbents are the shoppers. This view is promoted by each trade and academia.
A current abstract from HLTH Inc. entitled Boston Suppose Tank: Occasion Takeaways – Scaling Digital Well being: De-Risking Adoption sums it up: “To successfully scale digital well being options requires a rigorously designed technique – one which meets the advanced calls for of healthcare methods whereas overcoming potential adoption hurdles.”
Final April, a JMIR publication printed Digital Well being at Enterprise Scale: Analysis Framework for Choosing Affected person-Going through Software program in a Digital-First Well being System. It begins: “The digital transformation of our healthcare system would require not solely the digitalization of present instruments, but in addition a redesign of our healthcare supply system and collaboration with digital companions.”
It is going to take many years for each to materialize, and the market doesn't need to wait. The client shouldn’t be the consumer. The purchasers aren't even sufferers, they're individuals.
In the meanwhile, demand is rising, however digital healthcare stays caught within the center.
Enhance in demand: psychological well being and substance use TAM, SAM and SOM
To grasp the scope of the chance in digital psychological well being and addictions, we flip to TAM (Whole Addressable Market), SAM (Service Accessible Market) and SOM (Serviceable Obtainable Market) – frameworks broadly utilized by buyers to judge market potential. The framework is properly summarized right here by Ali Gamaleldin.
The TAM, SAM and SOM in psychological well being and addictions characterize a rare, if not immense, enterprise alternative that far exceeds many different industries in dimension. The dimensions of the market is because of its excessive prevalence (1 in 8 residents), sustained demand and international scalability as soon as the appropriate answer is carried out.
In North America and Europe alone, the annual TAM for psychological well being and substance use help is presently estimated at $1.2 trillion.
In Australasia, TAM, SAM and SOM are estimated at $60, $15 and $3 billion respectively. On account of an absence of complete epidemiological knowledge, TAM, SAM and SOM can’t be calculated for Asia, however the progress potential is gigantic. That is just like Central and South America, that are additional exacerbated by numerous economies and cultures, government-run healthcare methods, and cultural perceptions of psychological well being.
However regardless of setbacks in Asia, Central and South America, the varied, multicultural societies of North America and Europe can actively check and validate these rising markets. These areas are ripe for additional growth and digital scale.
However has this been completed earlier than? What different industries have addressed alternatives with excessive TAM, SAM and SOM? Is there a step-by-step plan?
The present market and roadmaps
Rock Well being Capital appeared optimistic about 2024. In actuality, nevertheless, digital psychological well being corporations raised simply $682 million within the first half. MedTech Strategist displays this cautious optimism, and Galen Progress | Insights You Can Belief states that digital well being is poised to outperform in 2023, however with funding centered on AI, are these numbers indicative of digital well being breakthroughs?
There are a number of components behind the fast decline in funding from 2021, together with a correction as a result of pandemic-induced surge, overvaluations and investor fatigue, however markets are opportunistic.
However let's be sincere: the primary purpose is that regardless of the continued hype round digital well being, no clear winner – or winners – have emerged. Worse nonetheless, not like different industries which have reworked to digital, we nonetheless haven't seen a worthwhile enterprise mannequin.
Taking a look at different industries
In different sectors, important TAM, SAM and SOM capabilities had been leveraged to disrupt established trade gamers.
Within the examples above, every firm disrupted the incumbents by addressing points prices, complexityor entry. These of us in digital well being must truthfully ask ourselves whether or not any of the options we've created:
- decrease prices (You can say healthcare is dearer than ever)
- supplied the help-seeking course of and entry much less advanced (attempt to entry a digital well being product instantly)
- doorways opened non-traditional prospects (e.g. uninsured, minimally insured, college students, and so forth.)
Substitutions and dietary supplements
Digital well being right now is dominated by substitutes, equivalent to telehealth and digital therapies (which mimic conventional care) and dietary supplements (engagement apps and wearables). These instruments reinforce failing fashions and don’t deal with the TAM.
Neither method addresses the core problems with value, complexity and entry. Actual disruption remains to be lacking.
Digital well being: an issue in quest of a solution
Giant elements of digital well being TAM stay untouched, and the issue is evident: whereas demand for psychological well being and substance use interventions is gigantic, conventional and hybrid fashions – centered on distribution via incumbents – are falling quick with excessive prices and restricted scalability.
What is evident is that the fast-growing market, which is rising globally, is ripe for disruption.
Digital well being CEOs, product managers, and buyers are conscious {that a} winner-take-all state of affairs is solely potential in digital well being. Because of this a single, evidence-based firm or platform may doubtlessly dominate the market by capturing a overwhelming majority of customers and market share, producing international community results, leveraging knowledge – and maybe most significantly – capitalizing on client fatigue. buyers in corporations which might be stagnating. .
Digital healthcare is at a crossroads. To actually revolutionize healthcare, we should transcend incremental enhancements and embrace options that disrupt the established order – options that scale globally, cut back prices and open doorways for the thousands and thousands of individuals ready to make the transition to accessible care.
Dr. Trevor van Mierlo has been constructing psychological well being and affected person help merchandise for over twenty years and is the CEO of Evolution Well being