April 23, 2025- Franciscan Well being Orthopedic Hospital Carmel has achieved a 5-star ranking from hospital client ranking of care suppliers and programs (HCAHPS), a program of the Facilities for Medicare & Medicaid Companies (CMS). The HCAHPS (pronounced as “H-Caps”) Survey is the primary nationwide, standardized public reported analysis into the views of sufferers in hospital care. HCAHPS also called the CAHPS Hospital Survey, is a survey instrument and knowledge assortment technique for measuring the notion of sufferers about their hospital expertise.

Though many hospitals have collected details about the satisfaction of the affected person for their very own inside use, there was no nationwide normal for accumulating and publicly reporting details about the affected person's care expertise with which legitimate comparisons in several hospitals might be made regionally, regionally and nationally.

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