Sheila O'Donnell has performed an necessary position in Crothall's Well being Expertise Methods (HTS) that has tripled its earnings since 2016. HTS now manages greater than one million medical units and scientific applied sciences in additional than 200 American hospitals.

As a senior vp of the Technical Useful resource Group, she supervised the actions of HTS, together with data know-how, cyber safety, provide chain administration, know-how evaluation, buying and high quality and compliance. Her contributions prolonged additional than these tasks – the quilt of necessary know-how – investments, representing HTS to clients, main buyer shows and representing Crothall in necessary industrial organizations.

“Sheila is the last word skilled and is extremely supported for the gross sales workforce, which implies that we are able to stimulate annual base development,” says Nationwide Vice President of Gross sales Brooke Fairbanks. “I can at all times depend on Sheila for recommendation and technique, and he or she is an important a part of virtually each new gross sales alternative.”

A significant profession in well being care know-how

Sheila will likely be retired on 31 March and can shut a profession of 40+years with 30 years in well being care know-how. Her journey began after graduating at James Madison College. Considered one of her early positions was as a senior copper of the substitute hospital venture of the College of Virginia that handle the buying of all movable medical and imaging tools for UvA's new stage III trauma middle.

“The difficult process attracted me and I used to be addicted,” she recollects.

Earlier than Sheila joined Crothall in 2016, Sheila spent 15 years at Common Electrical in Progressive Roles, together with as normal supervisor for his $ 260 million Southeast Zone Imaging Enterprise and later for Common Supervisor of Nationwide Imaging Set up Companies.

Vital efficiency at HTS

After the transition to Crothall, Sheila acknowledged the demand from clients for steady high quality enchancment in restore and upkeep of medical tools. She insisted on appreciable investments to place Crothall because the market chief.

Within the spring of 2018, she recommended acquiring ISO 13485: 2016 certification – a world commonplace for high quality and security. HTS achieved this in June 2019, making Crothall one of many first unbiased service organizations that do that.

“From the second Sheila got here to our workforce, she has been a strategic thinker who has superior our know-how and packages, which strengthens our place as Heart for Excellence in Info Expertise,” stated Division President Jim Cheek. “This efficiency was a benchmark that our rivals then took over, and established it as an industrial stand.”

“Sheila has by no means eliminated elevated targets and he or she acknowledged that ISO 13485 QMS certification could be a recreation change social gathering,” says Richard Eliason, Sr. Director of Compliance for HTS. “It has taught a top quality tradition in HTS, a efficiency that we are able to attribute to Sheila's lengthy -term imaginative and prescient.”

Technological transformation

Sheila led the HTS know-how improve in 2021 with Teamchamps, a cloud-based automated upkeep administration system (CMMS) powered by Nuvolo. This platform, now accessible on all Crothall HTS service hospitals, affords clients in depth knowledge analyzes.

“Once we activated our CMMs, we significantly improved our buyer help by providing the well timed knowledge they should perceive your complete life cycle of their medical tools,” Sheila explains.

The contributions of Sheila lengthen even additional. They embrace tackling cyber safety threats by forming a strategic partnership with Asimily, streamlining buying by way of an automatic digital system, arguing for industrial points as a consultant of Crothall within the Alliance for High quality Medical Appares Servicing, particularly younger ladies in administration.

Look ahead

Sheila plans to spend time together with her three grandchildren and to proceed to serve on the board of the Aami Basis. She will be able to take into account working as an industrial advisor after the summer season. She leaves the corporate that has achieved numerous targets and is satisfied that she has helped place HTS for future success.

“Below Jim's management, we made the correct investments in know-how, individuals and coaching. There’s a nice workforce with an outstanding development plan. It was nice to be a part of the dynamic modifications at HTS up to now decade. I’ve been proud to have been part of it.”