What it’s essential to know:

– ZeOmega®, the main inhabitants well being administration group, right now introduced that its Jiva Member Engagement Navigator platform now integrates with Wolters Kluwer’s UpToDate® member training options.

– This integration combines each corporations’ award-winning options to offer well being insurers with best-in-class academic supplies and member packages that improve the member expertise, enhance efficiency, and ship measurable outcomes, resembling elevated member retention and extra environment friendly workflows.

Bettering Member Schooling with ZeOmega's Inclusive Content material Options

Member training has lengthy been a problem for well being plans, with 51% of insured adults struggling to grasp elements of their well being protection. ZeOmega addresses this subject by offering inclusive academic content material that allows well being plans to successfully talk crucial scientific info to their members. This strategy improves the general member expertise, builds belief in well being plans, and strengthens payer-provider relationships.

The UpToDate suite, a cornerstone of ZeOmega’s providing, gives world-class academic content material identified for its empathic communication. Key options embody:

– Various and accessible sources: The suite consists of movies, pamphlets and multimedia sources that use a wide range of voices and animations to simplify advanced well being subjects.

– Built-in workflow entry: ZeOmega purchasers’ care administration employees can straight entry these academic supplies inside their workflows, streamlining the member training course of.

– Personalised suggestions: Workers can obtain tailor-made content material suggestions primarily based on member profiles, guaranteeing that info is related and tailor-made to particular person wants.

– Intensive Content material Library: The complete library of supplies is on the market to browse and customers can bookmark essentially the most related sources for straightforward entry.

– Improved member engagement: Understanding how members work together with content material helps inform future engagement methods, leading to extra focused and efficient communications.

By leveraging these instruments, ZeOmega helps insurers shut the data and expertise hole, in the end enhancing the standard of care and creating stronger relationships between payers, suppliers, and members.

“We’re excited to welcome Wolters Kluwer to our digital accomplice ecosystem,” stated Suhas Ramachandra, Vice President of Product Technique and Innovation at ZeOmega. “This partnership enhances digital member engagement by offering well being plan members with entry to correct, evidence-based scientific content material, empowering all constituents of care to make knowledgeable selections and in the end obtain higher well being outcomes.”