Timothy Parducci got here to Crothall a yr in the past as a housekeeper with no prior expertise in healthcare. However his down-to-earth method to problem-solving is making our hospital safer for everybody.

Adventist Well being Ukiah Valley in Ukiah Valley, California, makes use of a vendor to empty massive trash cans simply outdoors the hospital’s essential entrances. When Tim realized they wouldn’t be there for 3 days over Memorial Day weekend, he emptied the bins himself. It wasn’t his job, however his determination meant sufferers and others weren’t greeted by overflowing trash cans.

He additionally understands our enterprise properly. He just lately noticed a affected person in isolation within the ICU being transferred to the working room, however the nursing employees eliminated an indication indicating that the room wanted terminal cleansing. He made positive to alert the employees member assigned to wash the room. With out sporting protecting robes and gloves, the employees member may have been uncovered to healthcare-associated infections.

HCAHPS scores on the neighborhood hospital, which serves 16,000 residents, have elevated considerably previously yr. “I’ve little doubt that Tim’s work has had an impression on our scores,” says EVS Director Kristina Mudd. For his actions and dedication, Tim was just lately promoted to chief housekeeper.

“We regularly discuss how we clear our affected person rooms as if the following affected person may very well be one in all our family members,” Mudd says. “Tim takes that to coronary heart — not solely in cleansing affected person rooms, but additionally in ensuring the hospital is a clear and secure place for our neighborhood.”