Addressing Affected person Entry Challenges to Enhance Care and Develop Income – The Journal of Healthcare Contracting

Addressing Affected person Entry Challenges to Enhance Care and Develop Income – The Journal of Healthcare Contracting



November 14, 2024 – Affected person entry is a key driver of affected person acquisition, satisfaction and retention – all of which have a serious impression on the standard of care and supplier revenues. Immediately, sufferers in search of handy and well timed care choices are drawn to suppliers that provide optimum entry, whether or not which means shorter wait instances, versatile scheduling or handy connections to specialty providers.

In response to Premier, Inc. New affected person turnaround instances – the typical variety of days between a affected person's first appointment request and the appointment's completion – proceed to extend. Premier knowledge reveals a median of 53 p.c enhance in lead instances since 2020 for all specialties, with bigger peaks in some areas:

  • +74 p.c for Superior Follow Suppliers (APPs) in main care
  • +67 p.c for common practitioners
  • +57 p.c for medical specialist APPs
  • +67 p.c for docs in hospitals

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