Voices: Carter Bakkum, Senior Marketing consultant, Knowledge & Analytics, Trella Well being
This text is sponsored by Trella Well being. On this Voices interview, House Well being Care Information speaks with Carter Bakkum, Senior Marketing consultant, Knowledge & Analytics, Trella Well being, to speak concerning the newest house well being business traits and data-driven methods for the yr forward, and the way they’re evolving throughout the panorama. to form post-acute care. A trusted advisor to nationwide shoppers, Carter makes use of knowledge to information strategic choices, help advocacy and write Trella's extremely sought-after Trade Pattern Report. With expertise talking at main business occasions, he brings invaluable insights on urgent matters reminiscent of admissions, utilization, Medicare Benefit enrollment and entry to care. This dialog highlights rising data-driven traits which are important as organizations put together for the challenges and alternatives forward.
House Healthcare Information: What life and profession experiences do you draw from most in your present function?
Carter Bakkum: My method to my function at present just isn’t formed by a single pivotal second, however by the cumulative impression of numerous every day experiences over the course of my profession. Each little drawback I've tackled and evaluation I've carried out has added a layer of perception into how I method the challenges my shoppers face. For the previous seven years, I’ve persistently labored with claims knowledge in varied capacities. This regular accumulation of information and context – constructed one evaluation or knowledge survey at a time – has been invaluable in serving to to deal with complicated issues with considerate, tailor-made options.
One of the distinctive elements of the healthcare business is the accessibility and granularity of claims knowledge, which gives uncommon perception into market share and broader traits. I really feel lucky to work in an area the place I can channel my curiosity into significant solutions that immediately deal with buyer wants. Whether or not it's understanding market dynamics or fixing particular enterprise challenges, the power to attach knowledge insights to actionable methods is a privilege I deeply worth. It’s this mix of curiosity, expertise and incremental studying that guides my work at present.
As a Senior Marketing consultant centered on knowledge and analytics, how do you information organizations in deciphering knowledge from Trella Well being to make strategic progress choices?
Probably the most attention-grabbing facet of my function is how diversified organizations' methods are and the way that variance impacts the interpretation of Trella Well being's knowledge. I first want to grasp what the core query is that the group desires to reply and which elements will be measured quantitatively with our knowledge. I then translate qualitative progress methods right into a tailored index for market analysis. These indices combine knowledge from totally different sources and concentrate on totally different landscapes: Medicare (FFS and MA), post-acute care utilization, referral sources, and aggressive environments. The index is weighted based mostly on the group's particular person progress method.
Businesses which are assured of their potential to show the worth of post-acute care and generate new referrals from establishments will acquire larger weight in low-utilization markets. Businesses adept at breaking by means of closed healthcare networks by means of joint ventures can have larger leverage in markets with referral supply networks. Businesses expert in delivering exceptionally prime quality will carry larger weight in markets the place, regardless of a aggressive panorama, their core worth proposition provides worth.
My method is very individualized and focuses on creating a technique for scalable comparative market analysis that simplifies quantitative knowledge. I typically assist shoppers discover progress alternatives.
What are the important thing traits in post-acute care this yr, and the way are they shaping the business panorama?
Based mostly on FFS claims knowledge, the sector seems comparatively steady this yr in comparison with the numerous actions throughout and after the pandemic. For instance, the share of discharged FFS sufferers with house care standing elevated from 21.1% within the 2019 Q2 – 2020 Q1 interval to 24.7% through the 2020 Q2 – 2021 Q1 interval, however has since returned to 22.5% for the 2023 Q2 – Timeframe first quarter 2024. Equally, the speed of Medicare mortality in hospice on the time of demise elevated from 44.7% within the interval 2020 Q2 – 2021 Q1, to 50.1% within the interval 2023 Q2 – 2024 Q1, which is intently in keeping with pre-pandemic averages.
Nevertheless, this yr's regulatory and payer traits largely proceed these established previous to 2020. The continued enhance in enrollment in Medicare Benefit plans, coupled with a decline in enrollment in conventional Medicare and cuts in FFS reimbursements to house well being companies, has positioned important strain on expert house well being care suppliers. business. These challenges are exacerbated by a aggressive workforce setting and troublesome contract negotiations with non-public payers.
How can companies at an area degree use business pattern knowledge to information and benchmark their efficiency? Particularly, what metrics ought to they be taking a look at, and what are some use circumstances that may assist carry readability to their enterprise?
Each market is exclusive, however quantitative baselines will help companies establish particular ache factors of their markets and modify their methods in actual time. Vital deviations from nationwide averages could immediate suppliers to alter their method and reevaluate their goals, however the metrics they look at will depend upon the group's technique.
For instance, a house well being company seeking to enhance admissions by means of new referral sources would possibly goal hospitals with a decrease house care discharge instruction fee in comparison with the nationwide common of twenty-two.5%. Hospice companies evaluating new markets for natural enlargement can evaluate a area's hospice utilization with the nationwide common to establish areas already saturated with hospice care. This fashion, companies can tailor their methods to native situations and use business pattern knowledge to information and benchmark their efficiency.
Past all the information you analyze, what qualitative challenges are you listening to from business leaders?
The commonest business headwinds I hear about stem from more and more complicated rules and an opaque Medicare Benefit (MA) panorama.
Every year, the Facilities for Medicare and Medicaid Companies (CMS) requires house well being companies (HHAs) to show confirmed enhancements within the high quality of care whereas managing rising reporting necessities and declining reimbursement. Though this rising workload appears affordable at first look, it places nice strain on employees within the present working situations. Contemplating the burden suppliers have taken on through the pandemic, it’s stunning that reimbursement for these companies has not elevated.
Claims knowledge for sufferers coated by MA plans is commonly so outdated that it’s unusable or extraordinarily troublesome to acquire. In consequence, any perception into the efficiencies developed by non-public payers is found too late or under no circumstances. This basically locations the price of healthcare analysis on taxpayers whereas privatizing doubtlessly life-saving data that may be gleaned from the information. The issue in acquiring MA claims knowledge leaves HHAs basically working blind in a Medicare panorama that continues to shift towards MA.
In 2017, all claims knowledge was available for greater than two-thirds of the U.S. inhabitants over age 65; at present it’s accessible for lower than half. Trella is within the midst of the difficult means of gathering newer MA claims knowledge, however inconsistent codecs and cluttered knowledge make integration and interpretation extra artwork than science.
What do you see as the most important alternatives for companies in 2025 based mostly on present traits in post-acute care?
Three key alternatives stand out: mergers and acquisitions (M&A), service line enlargement, and synthetic intelligence (AI).
As CMS continues to extend regulatory necessities and cut back reimbursement for house well being care, important advantages will be realized from economies of scale. Not like most service markets, the post-acute healthcare panorama is very fragmented. When an company develops scalable and environment friendly processes, these improvements can unfold throughout the market extra rapidly by means of mergers and acquisitions than by means of natural progress.
House well being care companies have a singular benefit in delivering care in sufferers' houses. This context gives invaluable perception into sufferers' instant and long-term healthcare wants, which companies can then use to information them towards a better high quality care pathway. Forming partnerships with different healthcare sectors also can generate income by means of referral alternatives or the mixing of in-house companies.
AI instruments have been launched comparatively rapidly in healthcare, particularly in post-acute care. CMS's push to enhance effectivity in useful resource allocation has spurred the event of extremely helpful AI improvements. These instruments can ease the burden on suppliers and directors in many various methods. I imagine healthcare corporations are simply starting to discover the potential of those instruments, and I’m excited to see how these advances will finally profit affected person care.
Full this sentence: “In house care, 2025 will likely be decided by…”
…course of optimization pushed by the implementation of AI fashions.
Editor's word: This text has been edited for size and readability.
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The Voices Collection is a sponsored content material program during which main executives focus on traits, matters and extra shaping their industries in a question-and-answer format. For extra details about Voices, please contact [email protected].