A brand new survey reveals a rising dissatisfaction with so -called 'well being care navigators' that are inclined to work on behalf of well being plans in favor of extra impartial, clinically built-in choices. Two -thirds of the consultants mentioned that they often information clients to options for well being care navigation exterior their insurance coverage corporations, typically to impartial navigation corporations for causes similar to higher basic expertise, scientific integration, steering revenue and readability about price financial savings.

The 2025 Advantages sentiment indexSponsored by Quantum Well being and produced by MedCity Information, finds that navigation in well being care is at a intersection. Navigation is taken into account a worthwhile software for self -assured employers to enhance the advantages for his or her workers and to handle prices. Nearly 30% of the consultants advocate well being care navigation, caretaker or legislation axis providers to regulate the prices of well being care. However there’s a need to report from suppliers who provide clear, usable insights on ROI.

The report additionally highlights rising traits from the angle of those revenue consultants about GLP-1 protection of the drug, together with the forms of issues positioned on protection and AI acceptance.

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